At Rockbrune Safety comes first
The United Van Lines training courses give both new and experienced employees the tools and techniques to provide quality service for each and every move. Prior to training, all staff members are background checked.
We train our full-time staff including, Van Operators (Drivers), Packers and Loaders and our Relocation Consultants. By training our staff for all situations, we ensure the safe and on-time move of you and your goods as well as the safety and well-being of our employees.
VAN OPERATORS (DRIVERS)
All of our drivers are sent to the United Van Line head office in Mississauga, Ontario for a three-day training course to gain hands-on experience in the preparation and loading of household goods in a home setting.
During these training sessions, our drivers gain experience and proficiency in:
- Customer service excellence.
- Proper packing and pad wrapping techniques.
- Correct inventorying practices.
- Loading and unloading trucks efficiently.
- How to set-up items in your new home.
- Treating customer’s homes with the utmost respect.
- Being an effective team leader.
- Completing all move-related documentation.
Packers and Loaders
Our packers are properly trained to pack all fragile and breakable items so that your possessions arrive in your new home safely. Our Loaders are taught the proper way to wrap and protect your furniture and appliances and efficiently load the items for delivery at destination.
Our Moving Consultants learn the basics of estimation during these training courses, as well as the operational side of the business. This hands-on approach broadens their product knowledge as they learn about the programs and services offered by United Van Lines.
Rest assured that the staff involved in your move are the best! Contact us to get moving today.